Qmatic is excited to announce that LAFI, a leading technology integrator and service provider, has been named a Premier Solution Partner. LAFI will offer Qmatic’s full suite of customer journey solutions, including queue and appointment management, reporting and analytics, feedback solutions, and more, to clients across the French market, streamlining customer flows, reducing wait times, and optimizing operations.
LAFI is a leading technology integrator and service provider, offering comprehensive digital solutions to both public and private sector organizations. As one of the top 20 IT resellers in France, LAFI provides a diverse range of products and services, managing both national and international deployments. Headquartered in Paris with offices in Lyon, Marseille, Lille, Bordeaux, and Nantes, LAFI employs over 100 people dedicated to delivering expert guidance and innovative technologies to their clients.
"We are proud to welcome LAFI as our new Premier Solution Partner and to our partner network," said David Larsson, CEO of Qmatic. "Their extensive expertise and strong market presence will be instrumental in expanding our reach in France and enhancing the value we deliver to our clients and their customers."
“We are honored to be recognized as a Premier Solution Partner by Qmatic. This partnership marks a significant milestone in our commitment to delivering innovative and high-value digital solutions to our clients," said Marc Hia-Balié, Managing Director at LAFI. "We share a common vision of customer-centric innovation with Qmatic, and this partnership will enable us to effectively implement powerful queue management, appointment scheduling, analytics, and feedback solutions throughout France. We thank Qmatic for their trust and look forward to shaping the future of the customer journey together.”
Qmatic Partner Program
For more information about the Qmatic Partner Program or how to become a partner, please visit our partner page.