Latest News in Queue Management Solutions — Qmatic

David Larsson Appointed New CEO at Qmatic

Written by The Qmatic Team | 4/14/2025

Qmatic, a global leader in reshaping connections between people and services, announced today that David Larsson will step into the role of Chief Executive Officer, effective immediately. David will focus on long-term innovation and product strategy, as well as strengthening and growing Qmatic's Partner channel strategy as the company enters its next phase of growth. He succeeds Lars Mellgren, who returns to his previous role as Chief Operating Officer.

David joined Qmatic in January 2024 and has worked closely with Lars and the leadership team over the past months to prepare for this planned transition to carry the company forward. He brings extensive experience from senior executive leadership positions, where he has successfully driven transformation, innovation, and growth. Before joining Qmatic, he served as CEO at several product-driven international tech companies and has a long tenure in leadership roles at Microsoft.

"I am truly honored to take on the role of CEO at Qmatic during such a pivotal moment in the company's journey. I look forward to working alongside our exceptional team to expand our position as a global leader in our industry, develop strong partnerships, and innovate solutions that will deliver even greater value to our clients and partners alike," said David Larsson, newly appointed CEO of Qmatic. "Our partners are an integral part of Qmatic's success and will play an even greater role in helping companies across all sectors to realize the full potential of our solutions, offering local expertise and tailored solutions to meet their unique market needs. We will now strengthen our commitment to our partner network and ensure we grow together in an ever-changing business landscape.

"As Qmatic embarks on its next chapter, I am delighted to hand over the baton to David and go back to my COO role," said Lars Mellgren. "I am confident that he will lead Qmatic with sharp vision into its next phase of innovation and growth, and I look forward to continuing to collaborate closely with him as he builds upon the strong foundations we've created."

For more information, please contact: 

David Larsson
Chief Executive Officer
david.larsson@qmatic.com

About Qmatic 

Qmatic is a global leader in reshaping connections between people and services for truly excellent customer experiences. Working seamlessly with partners all over the world, we provide over 2 billion customer journeys every year, on more than 65,000 systems, in over 120 countries and across several sectors such as finance, healthcare, retail and public services. Creating a world where everyone can access the services they need. 

Corporate headquarters are situated in Mölndal, Sweden with Qmatic sales and service offices in Atlanta, Bocholt, Dubai, Paris, Katwijk, Madrid, and Zaventem. Through smart and future-forward technology, we help our clients create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.